UK Government Announces Investigation Into Insurers’ Flood Response

The UK government is to launch an independent review of the role of insurance in supporting home and business owners during last year’s flooding.

It has asked Amanda Blanc to chair the investigation which will be named the Blanc Review.

“The review will look at evidence relating to insurance cover for those affected in Doncaster following the November 2019 floods,” said the government in announcing the review. “It will consider barriers they may have faced in obtaining insurance and whether there are any systemic issues in the provision of flood insurance. Where necessary, it will consider actions relevant for future flood events.”

The terms of reference are broad.

“The scope of the review will cover both domestic and business insurance,” said the statement. “It will cover the breadth of issues related to insurance cover raised following the recent flooding including awareness of flood insurance, uptake, availability and affordability.

“It will cover issues raised for those with and without flood insurance.

“The review will include a deep dive of the Doncaster area, which is the most affected area following the flooding. The flood event in scope covers 8 to 18 November 2019.

“The availability and affordability of the flooding component of household insurance as a result of Flood Re’s existence will form just one element of the wider review.”

It added: “The review is to be led by the former chair of the Association of British Insurers and former Chair of the Insurance Fraud Bureau, Amanda Blanc. Amanda has commercial experience and a background in general insurance and retail. Amanda also understands the role of Flood Re.”

The review is expected to be completed by the end of September 2020 and report shortly after.