Insurer announces move to global hybrid working

Insurer AXA is to move its global workforce onto a split remote/office working system saying the pandemic has changed the way the world will work.

The “smart working strategy” is set to be implemented in all of its entities worldwide. The hybrid system will combine remote work and office presence by enabling employees on a voluntary basis to work remotely with two days as a general guide.

The aim is for the system to be in place by 2023, although for the major entities employing over 70% of AXA employees, will have moved to the hybrid system by year end.

“By extending our smart working strategy, we want to adapt our organisation to the post-COVID-19 era and offer our employees a balanced framework that combines the flexibility of remote work, while keeping the office as an important anchor for social interactions and community building. This is a new step in our overall ambition to become one of the best companies to work for,” said Karima Silvent, Chief Human Resources Officer of AXA.

“The Covid-19 pandemic has been a tipping point in our working methods,” she added. “Continued investments in our digital transformation made it possible to massively recourse to remote working during the crisis, which confirmed the resilience of our organization in an unprecedented context. Moreover, this crisis has reminded us of the importance of having places in which we can meet and work together.”

The underwriter said the programme will include change management and training measures, adaptation of workspaces and provision of IT equipment.

Smart working will not preclude eligible employees to work full time in office if they want to or need to depending on the specificity of their job.

“This decision is based on the successful implementation of remote working – with 38% of employees regularly working from home prior to the crisis, and 90% of them wishing to increase the practice of remote working in the future – as well as on the experience gained during the Covid-19 health crisis during which full remote working guaranteed operational continuity,” AXA explained.